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Session

Digital Government: Improving the Citizen Experience

Technology Presented by CommBank

Digital Government: Improving the Citizen Experience

About

What is digital government? Digital government, is where government organisations seek to improve customer service using digital technologies and how to best use information and communication technologies to embrace good government principals. This session will bring together global pioneers to discuss how to make digital government a reality, and how technology innovation can be used to further innovate improved citizen experiences. The panellists include the Hon Victor Dominello – Former NSW Minister for Digital Government, Her Excellency Kersti Eesmaa – Ambassador of Estonia, Chris Fechner – Chief Executive Officer of the Digital Transformation Agency, Jordan Hatch - First Assistant Secretary and Ryan McFarlane – Federal Bureau of Investigation.

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