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Session

Human by exception: Automation, data and AI in logistics

Transport & Mobility

Human by exception: Automation, data and AI in logistics

About

In 490BC an Athenian messenger named Pheidippides ran 260 kilometres to deliver a message. Persians had landed at Marathon, and were on their way to attack Athens. Upon delivering his message Pheidippides collapsed and died. For centuries, innovation in communications and logistics followed the same incremental curve: both relied on humans to be in the same place, at the same time as the goods or message being delivered.

It wasn’t until the invention of the internet that we finally saw a decoupling of humans – in both time and place – from communication. And with that decoupling, our world changed.
As we stand on the precipice of a similar temporal and physical decoupling of humans from logistics, what impact will this have on the world?

And how do we ensure that human experience and societal good is at the heart of how we build a future-fit logistics infrastructure? In a data-driven, AI-powered and automated future, when do humans truly matter?

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