About

Harriet Wakelam is a skilled Customer Experience executive applying design practices and behavioural science to transform and inform optimised experiences. Harriet has worked in finance, insurance, and health as well as mentoring start ups. She is an active supporter of the UK and Australian FinTech and social enterprise communities. She has worked in US, UK, Russia and Eastern Europe. As a leader she operates decisively in ambiguity, combine information in new ways and surface original thoughts both within the teams she develops and across the programs of work she enables. She is a connector and work best in complex systems. Creating the conditions in which people can thrive, challenge, and grow gets her out of bed in the morning.